Datepositive.net Help and FAQ
Welcome to DatePositive.net, we hope that you enjoy using the site and that you check back regularly for updates. Below is a guide to help you use the system more effectively.
There are several criteria upon which you can search. These include the member's age, country of residence, body type, sex and whether the profile includes a photo. If you are a male seeking a female then search for 'Women seeking Men'. If you wish to see only profiles with photos the tick the 'Photo Ads Only' box. You can quickly move through the regions box by pressing the '-' (dash) on your keyboard.
If you wish to find an individual member, you may type their username directly into the 'Username' text box and click search.
Register on datepositive.net - the UK's number one HIV dating and herpes dating website
Basic registration is FREE. You need to register in order to place a profile as your registered name is what identifies you in the system and allows us to find your profile for you to edit through the 'My Information' option. Tip: Enter your e-mail address carefully as your password is automatically sent to this address. If you make a mistake, you will not receive your password.
Login to www.datepositive.net
As a member, you may login by clicking on the link in the top menu bar on the homepage.
Tip: If you forget your username or password then you can have it resent by clicking on the 'resend password' link under the login box. Enter the e-mail address you registered with and we will send you the details you require.
Add Profile -
Profiles are FREE to place and are much more fun than simply registering. At datepositive.net we are hot on great profiles and encourage you to write a good description about yourself. If you are struggling with this, ask us for help. We can write it for you. There is also a section in our blog - www.datepositive.net/blog - on how to write a good profile.
If you fill the profile box with random characters or write something like "Just checking this site out" we will delete your profile. You can change or delete your profile at any time through the 'My Information' option. Tip: Try to keep the size of your photo smaller than 20k or you may have trouble uploading it (depending on your internet connection). Use an image editor such as Paint Shop Pro to reduce the size of your image by cutting out unnecessary 'white space' and compressing the image.
My Information -
This section lets you delete or edit your profile or change your registration details (if for example you change your main e-mail address). You can also de-register from here and you will no longer receive e-mails from us telling you of updates.
The chatroom is for Premium members to communicate on either a personal or community level Click the chat room button on the left-hand menu and the chat room you will automatically be logged into the chat room using your username. Simply enter your message in the blue box and press send to display your message to other users. If you prefer to communicate on a one-to-one basis, double-click the username in the list on the right to display a private chat window that can only be seen by you and the person you are communicating with.
Instant Messenger -
The Instant messenger gives Premium members a private chat facility for other members that are logged in to the Instant Messenger. When launched, it will display a list of members online. Select the member you wish to message by clicking their username. This action will display a message box for you to enter a message. Click an emoticon to enter it at any point in your message and press send to message the user. Although you can communicate with several people simultaneously, only the member you are messaging will see your message.
We encourage people to log on on Wednesday and Thursday evenings after 7.30pm GMT for IM.
Newsletter mailing list -
You will have chosen to receive or not receive our newsletter when you registered. If you decide you don't want to receive it, log in, go to My Control Panel and uncheck the relevant box.
It costs just £11.94 for three months Premium membership, and this is the lowest Premium membership fee of any UK STD dating site. We encourage you to upgrade in order to get the best use of the site. We do not use any kind of repeat billing model, so once your membership expires you revert back to a Standard member.
Delete profile -
Members are responsible for deleting their own profiles if they no longer wish to be a member of the site. To do do this, log in, go My Control Panel and click on Delete me. All your details will be removed from our database.
If you feel that something needs to be added to this help page let us know. Contact us at email@example.com